USER030 — Personal Accounts: How Do I Transfer Funds to a Paper Check?

Modified on Mon, 17 Aug at 11:03 PM

Overview

Transferring your Xtrm digital wallet balance to a paper check allows you to receive a physical check mailed directly to your registered home or business address. Once received, the check can be deposited into your local bank account or cashed at participating financial institutions.

Prerequisites Before Requesting a Check

Verified Profile (100%): Ensure your personal profile is completed to 100% with your legal name and accurate mailing address to prevent lost or returned mail.
Mailing Address Verification: Checks are mailed strictly to the address listed on your account profile. P.O. Boxes are accepted, but physical street addresses are recommended for faster delivery.
Sufficient Balance: Confirm your wallet balance covers the check amount plus any applicable issuance and postage fees.
US Currency & Region: Paper check issuance is primarily available for USD balances and US mailing addresses.

Step-by-Step Instructions

1. Log In to Your Account:

Go to xtrm.com and sign in to your Personal Account.

2. Navigate to Transfer Options:

In the main navigation menu, click Transfer and select Bank Check.

3. Select Wallet & Enter Amount:

Select the Source Wallet (e.g., USD) you wish to withdraw funds from.
Enter the dollar amount for the check
Review your name and mailing address displayed on the screen.

4. Review Fees & Confirm Request:

Review the check processing fee, postage charge, and total deduction amount, then Select Verification Method and proceed to Send Code

5. Click on Transfer:

Your request will enter processing. Once issued, your check is printed and dispatched via standard postal mail to your registered address.

Delivery Timeframes & Important Notes

Standard Delivery: Checks typically arrive within 2 to 7 business days for domestic US addresses.
Non-Deliverable / Returned Checks: If a check is returned due to an incorrect address or a check cancellation, the funds will be returned to the Xtrm Wallet for reprocessing.
Expiration Date: Paper checks issued by Xtrm are valid for 90 days from the issue date printed on the check. Uncashed checks after 90 days must be re-issued upon request.

Send Wallet Funds to Other Companies via Check

Using the Send option, you can issue and mail a personal or company check to pay third-party companies, vendors, or business partners.

Delivery: Checks are sent via USPS and typically take 2 to 7 business days to arrive.

Transactions detail example in Xtrm: