COMPANY038 - How to send a Bank Direct to a newly added contact

Overview

Payments are typically sent directly to a user’s Xtrm wallet. However, remitters can choose to send funds directly to a beneficiary partner’s bank account using Bank Direct (typically at the beneficiary’s request).

This enables incoming wallet payments to be automatically routed to a designated bank account, allowing beneficiaries to receive funds without logging into Xtrm.

Here are the steps to do so:

Create a Contact

1. Log in to xtrm.com and navigate to Contacts

2. Search or Add Company

• Search for the company name you wish to send a payment to
• If the company does not exist, click Add New Company

3. Enter Company Details & Link Bank

• Complete the required company information
• Select “I want to link banks now”
• Click Add and Link Bank

4. Add Bank Details

• Enter the beneficiary partner’s bank account details
• Ensure all banking information and currency selection are accurate
• Click Continue 

5. Confirm Bank Link

• The bank account will now appear under the beneficiary partner’s profile

6. Initiate Payment (Advanced Send)

• Go to Send
• Select Advanced Send

7. Select Payment Method

• Complete payment setup
• Ensure Direct to Bank is selected as the payment method

8. Add Company to Transfer

• Search for and select the company contact
• Click Add

9. Select Bank Account

• The company will appear in the selected list
• Choose the linked bank account from the dropdown
• Click Next 

10. Review Transfer Details

• Review payment information
• Click Next

11. Confirm Review

• Review again for accuracy
• Click Next

12. Final Review

• Click Next 

13. Send Payment

• Click Send Now
• This will initiate the transfer directly from the Xtrm wallet to the beneficiary’s linked bank account 
• The beneficiary will receive their funds directly into their linked bank account without accessing Xtrm.