USER048 — Personal Account: Wallet Payment Received From Company Alert Email

Last updated: October 7, 2026

Wallet Payment Notification Email

This email is sent to an individual recipient when they receive a payment into their Xtrm wallet from a company. It serves as a secure notification and provides instructions for accessing and managing the payment.

Subject Line: Payment received from < Company Name >

Troubleshooting Missing Emails

If you do not receive the wallet payment notification email, follow these steps:

  1. Check your inbox and spam or junk folders for emails from [email protected] or [email protected].

  2. Add [email protected] and [email protected] to your contact list.

  3. Ensure your IT department and Internet Service Provider (ISP) are not blocking emails from @xtrm.com, any of its subdomains, or @xtrmmail.com.

  4. If you still cannot locate the email, you can access your wallet directly: Go to xtrm.com, click Login, and use your email to log in or reset your password. Once logged in, you can view your wallet and any payments without needing the alert email.