COMPLIANCE012 - Identity Documents

Modified on Wed, 18 Sep at 7:22 AM

Identity Documents (Minimum three required to complete organization identity profile):

In order to complete your organization identity profile to enable increased limits for funding, sending, and transferring, plus access to advanced services (such as making global payments), we need to fully identify you and your organization. This is standard banking compliance regulations for the purposes of anti-fraud and anti-money laundering (AML). Please be assured all documents uploaded are secure and encrypted and used for the sole purpose of anti-fraud and AML.

Note: It is not required to upload these documents or to get your identity profile 100% complete in order to receive funds. However, if not complete, limits on amounts and frequency of transactions for transferring funds out of your account will apply.

Three documents are required to complete the company identity profile, all of which can be uploaded online.

Government Issued Photo ID to identify the account master administrator via Persona
Company Tax Document to identify the company
Utility Bill to identify the physical address of the business

Document Type	Examples	Reason
Government Issue Photo ID (Such as driving License or passport)	Photo of current driving license or passport.	To authenticate identity and ensure there are no unresolved security, compliance, or financial regulatory issues, while also confirming that the individual or entity is not located in a country subject to sanctions
Company Tax Document	Any tax document issued by the government that identifies your company's Tax ID and company name.	To confirm the legitimacy of your company and ensure there are no unresolved security, compliance, or financial irregularities, and that it is situated in a country not subject to sanctions.
Utility Bill	Electricity, water, internet or other essential services.	The utility bill can serve as evidence that the company is actively operating from the declared address, supporting the overall credibility of the application

Review Process

These documents will be reviewed by our compliance officers. Your account will be approved for advanced services and increased limits. This can take anywhere from 1 to 3 business days. Note, from time to time we may ask for additional documentation to clarify. Increases in transaction limits are typically applied instantly after documents are successfully uploaded.

Public Companies

In certain circumstances, for public companies, we may not need all of these documents. Please contact support for more information.

We take privacy very seriously. Please read this for more information. Privacy.