CONMANAGER005 - Submit connected company mass payment file

This feature allows managers to submit a mass payment file on behalf of a connected company (customer).

Steps:

1. Navigate to Mass Payments

• Go to the left-hand menu and select Send, then Mass Payments.

  2. Download & Complete Submission Template

• Click on Submission Template to download the Excel spreadsheet from Google Docs.
• Fill out the template with the required information:
  • Individuals: Full Name, Email, Payment Method, Amount, Currency.
  • Companies: Full Contact Name, Contact Email, Payment Method, Company Name, Amount, Currency, Wallet ID (highly recommended).

3. Select Connected Company

• Choose the connected company (customer) from the drop-down list.

4. Select Source Wallet

• Choose the source wallet from which the payments will be drawn.

5. Upload & Submit

• Upload the completed mass payment file.
• Click Submit. Payments will be processed within 48 hours if the wallet has sufficient funds; otherwise, an invoice will be issued.

6. Track Status

• You can monitor the status of the submitted file in the platform.