SECURITY005 - IP and device access security

The device list in your XTRM account tracks all the computers and mobile devices currently logged into your account. If you notice a device you don't recognize, you can remove it from the list to ensure that if it tries to log in again, it will have to go through the standard 2-step authentication method. Additionally, we recommend changing your password for enhanced security.

1. Access the Security Page:

   • Click the Ellipsis (three dots) located in the top far right corner of the screen.
   • Select Security from the dropdown menu.

2. Review Your Device List:

   • On the Security page, find the section that lists all devices currently logged into your account.
   • Carefully review the list of devices.

3. Remove Unrecognized Devices:

   • If you see any devices you don't recognize, click on the device entry.
   • Select the option to remove or delete the device from your account.

4. Change Your Password:

   • For additional security, change your account password.
   • Follow the prompts to create a new, strong password.

By following these steps, you can ensure that your account remains secure and that any unrecognized devices are removed promptly.