ONBOARD008 — (don't publish) Xtrm Account Creation Methods
Last updated: August 18, 2026
Overview
This document outlines the five primary account creation methods available within the Xtrm platform. Each method provides a different user experience, connectivity setup, and activation workflow depending on how the account is initiated and integrated with the remitter.
Account Creation Methods
| Signup Method | User Experience / “Screens” | Connectivity & Contact List | Activation Process | Email Notification Reference | Reference Documents |
|---|---|---|---|---|---|
| Generic | Standard web forms directly on xtrm.com | Independent account; not automatically linked to a specific remitter. | Standard email verification and onboarding process. | Onboarding Process For Company Accounts Onboarding Process for Individual Users | |
| Branded (Custom URL) | Standard web forms accessed through a custom signup URL. Includes remitter specific logo. | Account is automatically added to the remitter’s contact list. | Standard email verification process. | Branded Company or Individual Registration | |
| 1st Time Payment | No upfront signup screens. Account is automatically created when the first payment is received. Includes remitter specific logo. | Linked through payment transaction details. | User receives an email notification advising them to activate their account and claim funds. | Email Alert For First Time Payment To Users With No Xtrm Account | Maybe link Mass Payment Submission? |
| User Interface | Remitter manually enters recipient details within the “Contacts” section of the Xtrm UI. Includes remitter specific logo. | Recipient is immediately added to the remitter’s contact list. | Recipient receives an automated email invitation to activate their account. | Email Alert For Manually Added Company Account | How To Add A New Beneficiary Company, Partner, Supplier o Customer to your account |
| API | No user-facing screens during account creation. User does not interact with the Xtrm UI. | User is automatically added to the remitter’s contact list and fully connected. Additional capabilities are available when “Managed Services” are enabled. | Master Admin can optionally receive an email to activate the account. | Allow Xtrm to send the notification or Custom Notification from Remitter (Prevent an Xtrm notfication) | Overview of the Steps for API Sandbox Setup for Testing |
API vs. Branded Signups
The primary distinction between API-driven signups and Branded signups is the user experience during account creation.
API Signup
- No user-facing interface or signup screens are presented during the creation process.
- Designed for seamless integration into third-party platforms and external workflows.
- Allows account creation to occur
Branded Signup
- Utilizes the standard Xtrm web-based signup flow.
- Users complete registration through a company-specific custom URL.
- Automatically establishes the relationship between the remitter and the newly created account.
Manager Services & API
When an account is created through the API with Manager Services enabled, the remitter gains enhanced visibility over the newly created account.
For more information please refer to Connected Manager Services
- Deeper integration
- Improved account management capabilities
- Enhanced operational oversight