COMPANY029 — How to Restrict Access to the Master Admin Role : General Help Center

Learn how to customize and restrict specific permissions for the Master Admin role in your Xtrm organization.

Overview

If you need to modify or restrict the default permissions of your account's Master Admin, the Xtrm Support team can configure these settings for you. Each feature or function can be individually set to Enabled (Yes) or Disabled (No) based on your organization’s operational and compliance needs.

How to Request Permission Changes

1. Review the Permissions List, below:

Identify which specific features and capabilities should be enabled or disabled for the Master Admin role from the customizable options below.

2. Submit a Request to Support:

Send an email to [email protected] detailing the exact restrictions or permission toggles you would like applied to your Master Admin account.

3. Confirmation & Activation:

The Xtrm support team will update your organization's permission profile and notify you once the restrictions are active.

Customizable Master Admin Permissions

The following features and functions can be enabled or disabled for the Master Admin role—

Feature / Capability	Description
Advanced Profile	Edit or update company advanced profile details
Advanced Send Feature	Perform wallet-to-wallet transfers
Beneficiary Details	View beneficiaries of payments
Claims Payments	View and authorize claims payments
Connected Contacts	View or update connected company or individual lists
Email Alert Settings	View and update email notification preferences
API Details	Access API configuration and integration details
Employees	View employee records and details
Entities	View and manage organizational entities
Currency Exchange	Create currency exchange transactions
Fund Wallet	Create inbound wallet funding transactions
Integrations Module	Access and view the integrations portal
Link Banks	Connect and manage linked bank accounts
Link Payment Cards	Connect and manage linked credit/debit cards
Mass Payments	Create and execute mass payment file transfers
Organization Profile	View and edit organization profile settings
Programs	View and edit active payment programs
Reports	View and download system reports
Simple Send	Create standard wallet-to-wallet payments
Statements	View and download account statements
Transfers	Create outbound transfers (banks, prepaid cards, gift cards, checks, etc.)
User Management	View and manage users and access levels for your organization
Wallets	View and manage organizational wallets